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We are a small team and we read every message. Most emails are answered within one business day.

Support & general
hello@ptemocktests.net

Help with tests, scoring, your results email or your account.

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Subscription, payment and refund questions. See our refund policy.

Before you email

Many questions are answered on our FAQ. If your AI-scored Speaking or Writing report has not arrived, check your spam folder first — reports are sent from our mail service within a few minutes of submitting.

Partnerships & institutes

Coaching centres and institutions that want bulk access or co-branded practice for students can reach us at hello@ptemocktests.net with "Partnership" in the subject line.

About this service

PTEMock is an independent test-preparation platform and is not affiliated with, endorsed by, or connected to Pearson Education Ltd or Pearson VUE. "PTE" and "Pearson" are trademarks of their respective owners. Learn more about us.